Exterminator & Pest Control Leads - Why They Are Crucial To Your Company
In winter we would certainly want to hear the business phone ring with a large pest task, but that never comes about. Our services are called for year round, but our progress, in many locations of the country, happens in a 4- to five-month time period in spring and summer. All of us know how valuable leads are.
Their pest control lead generation campaigns are targeted to various service-types, from bed bugs, to termites to standard ant control services. Almost every new lead they generate is in decision-making mode and all set to hire a pest management service.
This leads service generates its own pest control customers and leads, and brings them to you directly! You answer the call, and gain the customer. The hard work of generating customer calls is entirely handled by these exterminator lead gen experts.
Imagine, as much as 35% of your entire call quantity are simple requests for more facts. If your company conducts inspections, you can be losing more than you know. Have you instructed your phone handlers to convert questions into leads? This is a must do if your company is to maintain an acceptable cost per customer acquisition. I often find that the simple framework of those phone calls is not scripted whatsoever in some providers. We think lots of people know how to sell on the phone and that they just need to know what services we provide. Not true. Addressing prospective customers on the phone is a discipline and really needs to be coached into those employees who are customer more info facing. Those phone handlers are the front line of your business. Train and monitor them closely.